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Mildura Weekly : Friday August 14 Vol 9 No 40
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22 NEWS MILDURA WEEKLY FRIDAY, AUGUST 14, 2015 Fran makes a mark • From Page 19 “Looking back, my deci- sion to move to Mildura af- ter 10 years in Bendigo was guided by my previous move from Melbourne,” Fran said. “My time in Bendigo helped me understand the rites of passage in terms of becoming involved in a new commu- nity, and knowing that the community needs time to get to know you.” Since moving to Mildu- ra, Fran has been involved in the North West Law Association and the MASP board, and is a member of Rotary Mildura Deakin. She has also worked in a pro-bono capacity for many commu- nity organisations in Melbourne, Ben- digo and now Mil- dura, with her work history including a range of general commercial, various genres of litigation, and general le- gal work. Fran believes the secret to her success has been the abil- ity to connect with clients, and a focus on customer ser- vice. “It doesn’t matter if you are selling bread rolls, wid- gets or any other products, the legal profession is no dif- ferent, except that the prod- uct we are selling is in our minds,” she said. “It’s in our training, and it’s in our ability to strategise, apply that training and think on our feet. Excellence in cus- tomer service is the key, and there’s no reason why people should settle for anything less.” It’s a belief she has just formalised in a written ‘Cus- tomer Service charter’ to her clients – a self-confessed “risky move” for a young practice juggling the de- mands of multiple clients. “I’m determined and committed to my goal of building a strong legal firm as a real alternative,” Fran said. In her spare time Fran ad- mits to being “a keen sports- woman and avid reader,” and is also a devoted animal lover, with three cats and two dogs making up her extended family. “Oneofmydogsisa failed seeing eye dog, which I’ve had since he was seven- and-a-half weeks old,” she said. “Vegas is 10 now, and a big part of my family.” Her sporting interests in- clude netball, swimming, ath- letics and softball, while also playing football and cricket with her older brother, skate- boarding and roller-skating. She is also an accomplished cyclist, racing competitively in Bendigo and attending the Australian Veterans titles and Australian Masters Games. She said sport and com- munity involvement had proved a good way to deal with the pressures of the job. “There’s a lot of pressure and responsibility involved, and often a lot of hardship and distress that clients bring with them,” Fran said. “It can be difficult over the long-term dealing with your own men- tal health, and as lawyers we have one of the highest anxi- ety and depression rates compared to other professions.” Fran is sup- ported at Medina Legal by four staff members, and high- lighted the work of Jenny Woodward, her conveyancing team leader, in helping her consolidate the Medina Legal brand. “Jenny was the sole direc- tor and operator of Mildura Conveyancing Services for a number of years, and is well- known locally for her com- mitment to her clients and excellence in service,” she said. “I’ve been very fortunate with the staff I have around me, their commitment to the vision of the firm and their devotion to their work.” More information about Medina Legal is available online at www.medinalegal. com.au, or by contacting 4009 0066. THE Mallee Almond Blos- som Festival will make its return in 2015, with this year’s event to be held at the Robinvale Golf Club this Sunday. The not-for-profit fes- tival will showcase the people, products and art of the Mallee, and will co- incide with the blooming of local almond trees. Events will get under- way at 10am, and will in- clude wine sampling, a wide variety of food and lots of complimentary en- tertainment. Complimentary guid- ed bus tours of local al- mond and grape proper- ties will also be available throughout the day, with a number of local crafts- people on site to showcase their wares. Meanwhile, more than 80 stalls will take part in the festival, offering ev- erything from clothing to jewellery, gourmet foods, artwork and craftwork. Roving entertainment, a jumping castle and face painting will also be a feature, as will a vintage car display, motor bike display, Railway Museum display and multicultural entertainment such as dancing and singing. The festival will also feature local celebrity chef Jim McDougall, with entry $5 for those over 16. More information is available online at www. mabf.org.au. Almond blossom festival expecting a bumper year Contact the team at Mallee Timber & Hardware for more information or for your quote today 55-56 Ninth Street Mildura P: 5023 8188 | F: 5023 8128 WANT THE FASTEST, HASSLE FREE FLOOR AVAILABLE? Qikfit Floors make a light weight, factory manufactured, pre-fabricated cassette type timber floor system. Your Qikfit Floor is a fully insulated bearer and joist floor complete with pre-fixed insulation and OSB flooring. Our unique patented floor system is quick because we first manufacture it in our factory then you re-assemble it on site. The panels are light so no cranes are required. • Natural carbon store from renewable resources • Fast installation - dimensionally accurate and level • Six Star Energy rating • PEFC/FSC Certified Engineered Timber • Precision factory manufactured • Australian Designed EXCLUSIVETOMALLEETIMBER&HARDWARE Enjoy Meeting People? Looking for a Career Change? Employment Opportunity Advertising Consultant The Mildura Weekly is looking for an outgoing people person to join our team as an Advertising Consultant. This is a genuine career opportunity that provides employment security with the chance of making a significant income. As an advertising consultant with the Mildura Weekly you will be responsible for servicing a client base and promoting advertising options to businesses throughout the district. As Sunraysia’s No. 1 read newspaper, we require a passionate and dedicated person willing to provide excellent customer service that achieves best outcomes for clients. On the job training and professional development opportunities will be provided. To find out more about this exciting opportunity and to obtain a position description contact Stuart Mensch on 5021 1777. Written applications are to be received by 5pm Wednesday the 26th of August 2015. Addressed to: Stuart Mensch Mildura Weekly 424 San Mateo Ave Mildura 3500 Or via email stuart.mensch@milduraweekly.com.au 424 San Mateo Ave, Mildura P 5021 1777 | F 5021 1733 www.milduraweekly.com.au
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